CORPORATE PHILOSOPHY

These statements guide the actions of North Waterloo employees. They are how we will treat our policyholders, our brokers and business partners. By following this vision we will achieve our goals and continue to show how peace of mind is truly our bottom line.

Vision
As the leader in customer-focused service in the Canadian property and casualty insurance industry, we are a dynamic and motivated organization that is proud to fulfill the needs of our customers in an environment that emphasizes personal and professional growth.

Mission Statement
We are a respected insurance company with an enviable reputation for integrity, partnership and financial stability. Our core purpose is to provide protection for the assets of our policyholders. Our success is built on a foundation of quality service and strong relationships.

Core Purpose
To provide protection for the assets of our policyholders to better preserve their standard of living and peace of mind.

Core Values

• Honesty, Fairness, Integrity and Respect
• Cooperation, Teamwork and Partnership
• Continuous Learning & Improvement
• Personal and Professional Growth