Claims Service
A quick and caring response can make all the difference during times of crisis. With the help of your broker or agent and our team of professional adjusters, you can rest assured your claim will be handled promptly and efficiently. For emergencies, we also have a 24-hour response service to get your claim started right away. Click here to read our Claims Mission & Philosophy.
Report a Claim
Contact your broker or agent as soon as possible to report claim or if it is an after-hours emergency, call our 24-hour response line.
Have your policy number and broker name ready, as well as any relevant details. Once Heartland has been advised of a claim, an adjuster will contact you as soon as possible.
Find your broker or agent contact information using our locator.
24-Hour Emergency Response
For Claims In The United States
Claims Fax
519-746-0805